General Help

Not sure how BRING PETS HOME works? BRING PETS HOME, a not-for-profit organization, raises money for animal shelters across the country through your purchases from our site. Our mission is to support shelters’ tireless efforts to provide care for pets in need—until they find loving homes or are reunited with their original owners. 100% of money raised through your purchases will go directly to provide food, shelter and medical treatment to pets in need.

How do I change my preferences and update my information?

Click here to update your account information, sign up for newsletters, change the shelter you are supporting, or change your password.

What does BRING PETS HOME do with my information?

Please click here to read what Bring Pets Home does with your information in our Privacy Policy.

What do I do if I forget my username or password?

Your user name is the e-mail address you have saved with your account information.

To retrieve your password, please go to the Forgot Password page and enter the e-mail address you have saved with your account information. Then click on the submit button. You will receive an email reminding you of your password.

How do I unsubscribe from BRING PETS HOME email newsletters and alerts?

If you would like to change the email communications you now receive from us, please go to the My Account page. In the My Offers and Updates column, click on the link to "Change my offers and updates." You will be given the option to select (by clicking on a checkbox without an "x") or deselect (by clicking on a checkbox with an "x") the email communications we offer. Once making your choices, click on the Submit button to update your preferences.

How do I register on the BRING PETS HOME site?

Registering on the site is easy. Just click on the Login/Register button in the top right corner of any page. Click on the Register Now button on the Login/Register page. Then provide the required information requested during the three step process--profile information, the shelter you wish to support, and the offers and updates to which you would like to be subscribed.

How do I access my HomeAgain account from the bringpetshome.com site?

Although the BRING PETS HOME Foundation is associated with HomeAgain, you cannot access your HomeAgain account through the bringpetshome.com site. In order to access your HomeAgain account, please go to homeagain.com and log in.

To give us feedback or ask a question, please contact us.